Once your PRCe360 account is registered, users can do the following: 

For Tier 1 Users 

You can immediately: 

• Submit Public Comments – Share your views on regulatory matters 
• Submit Rulemaking Comments – Provide input on proposed rules 
• Submit Formal Complaints – File complaints about utilities or services 
• Submit IPRA Requests – Request public records 
• Update Your Profile – Keep your information current 

For Tier 2 Users 

Once approved, you can: 

• Submit New Dockets – Create new regulatory proceedings 
• File Into Existing Dockets – Add documents to ongoing cases 
• Register Companies – Register companies for filings 
• Everything Tier 1 users can do (see above) 

Submit a Public Comment 

You can submit public comments: 

• Without registering – from the public landing page 

• With a free account – for better tracking and management 

Leave a public comment without registering an account 

1. Click Submit New on the homepage  
2. Select Submit Public Comment option 
3. Fill out required data fields 
4. Optional: Upload supporting documents 

Leave a public comment with a registered account 

1. Register as Tier 1 User and login to account 
2. From the Dashboard, click on Submit New button on the bottom left corner of page 
3. Select the Submit a Public Comment from the provided options 
4. Fill out required data fields 
5. Optional: Upload additional supporting documents 

Additional Support 

• Create Public Comment – Overview 

Please Note: The subject matter of public comments shall be relevant to matters within the Commission’s jurisdiction. Profane or vulgar language will not be tolerated. Failure to comply with these guidelines could be cause for the Commission to reject the comment. 

Related Topics 

• Creating Rule Making Comment 

Steps for Submitting an IPRA Request 

IPRA stands for the Inspection of Public Records Act, a New Mexico state law that provides the public with the right to access public records held by government agencies, including the New Mexico Public Regulation Commission (NMPRC). 

Under IPRA, any person has the right to inspect public records and may request copies of those records. The NMPRC Public Portal provides an online system to submit, track, and manage IPRA requests efficiently. 

Before submitting an IPRA request, ensure that you have the following information: 

• Request Description – A detailed description of the records you’re requesting 
• Document Format Preference – Choose between Digital or Printed format 
• Contact Information – Your name, email, and contact details 
• Submission Type – Decide whether to file as an Individual or Company 
• Delivery Preferences (hardcopies only) – Choose Pickup or Mail delivery 

Submit an IPRA Request 

1. Login to PRCe360 Account 
2. Click Submit New from any page on the dashboard 
3. Select Submit An IPRA Request from the provided options 
4. Fill out required data fields 
5. Completing the Form – Fill out all required request details 
6. Submitting Your Request – Submit your IPRA request 
7. Once IPRA request is electronically filed, the request will be displayed on the account Dashboard under the My IPRA Requests tab  
8. Once an IPRA Request if filed, you will receive a Confirmation Number, retain this number for your records and to track status updates.  

Once your IPRA request is submitted it may go through various status changes as described below: 

• Acknowledged – Pending Review – Request received and under review 
• Clarification Required – Additional information needed 
• Extension Request – Additional time needed to process 
• Payment Request – Payment required before processing 
• Production Documents Available – Documents ready for download 
• Rejected – Closed – Request was rejected 
• Wrong Custodian – Closed – Request filed with wrong department 
• Broad and Burdensome – Request is too broad and needs refinement 
• Closed – Request processing completed 

Additional Support 

• Submit IPRA Request-Overview  
• Completing the Form – Fill out all required request details 
• Submitting Your Request – Submit your IPRA request 

For more information regarding IPRA requests  

• IPRA Compliance Guide 2024 
• New Mexico Department of Justice-Inspect of Public Records Act 

1. Once you log in to the Public Portal, the system opens your Dashboard, which serves as your main workspace and navigation area. 
2. From here, you can access your Dockets, filings, company records, and notifications based on your account tier.  
3. Use the left-side navigation panel to move between dashboard sections: 

• • Dashboard 
  • All Dockets 
  • Closed Dockets 
  • All Filed Documents 
  • All Companies 
  • Notifications 
  • Profile 

Each section opens in a new view and provides search and filter tools to help you find the information you need quickly. 

 See Also

Dashboard Overview User Guide for a detailed tutorial on how to use the dashboard.  

In order to manage your company details or company contacts, you must submit a company management access request by following this guide.

Company Management Access Authorization Letter Template