Utility Informal Complaint Form
* Please note that in the event that your complaint is not resolved informally, the documentation and information submitted informally may be used in a formal complaint.
The Consumer Relations Division assists consumers with complaints against utilities regulated by the NMPRC. The Division does not act as a private attorney for citizens.
Specifically, the Division will investigate and review your concern to determine if there are any violations of the New Mexico Statutes or Public Regulation Commission Utility Rules.