About Us

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The New Mexico Public Regulation Commission is located at:

142 W Palace Ave, Santa Fe, NM 87501 (Next to the Palace Prime Restaurant)
Lobby hours are 9:00 a.m.- 4:00 p.m.

For other helpful info, such as what the NMPRC regulates and past versions of our policies and reports, click here.

NMPRC Mission Statement & What We Do

The Public Regulation Commission serves New Mexico by ensuring safe operations and reliable utility services at fair, just, and reasonable rates consistent with the State’s legal, economic, environmental, and social policies.

Vision

The Public Regulation Commission will be nationally recognized for its culture of excellence, innovation, and forward-looking policies that advance New Mexico’s regulatory, energy and environmental goals.

Values and Principles

Public Service

  • We serve the public interest by working to improve New Mexico.
  • We are good stewards of the public resources and confidence entrusted to us.

Integrity and Impartiality

  • We apply independent judgment, and we base each decision on its merits.
  • We are fair, honest, and transparent, and we follow through on our commitments.

Openness and Inclusivity

  • We respect and support each other, and value the contributions of each person.
  • We listen to the point of view of all who engage with us.

Excellence

  • We consistently put forth our personal and professional best.
  • We constantly seek to improve our work.

Strategic Goals

  1. Create a mission-driven agency with a culture of teamwork and excellence
  2. Optimize Internal Operations, Processes and Time Management
  3. Provide leadership in regulation through implementing legislation and state policies, working with the industry and public to be a resource for the State.
  4. Demystify the regulatory processes, roles, and achievements of the PRC regarding utility services, telecommunications and pipeline safety.

Divisions

Office of Chief of Staff
  • The Chief of Staff is responsible for all day-to-day operations of the agency and the Chief of Staff’s Office works with divisions across the agency to implement and oversee agency priorities, take on special projects, and ensure the agency is accessible and responsive to the public and our many stakeholders.
Hearing Examiners Division
  • The Public Regulation Act provides that the Commission may delegate authority to the Commission’s hearing examiners to preside over any matter before the Commission.
Office of General Counsel (OGC)
  • The Office of General Counsel (OGC) serves as legal counsel to the Commission.
Legal Division
  • The Legal Division is statutorily mandated to advocate for the public interest on behalf of the Utility Division in litigated matters before the Commission.
Utility Division
  • The Utility Division consists of four Bureaus which support the Commission: Telecommunications, Engineering, Accounting and Economics.

 

Transportation Division
  • The Transportation Division consists of four bureaus: Pipeline Safety, Railroad, Applications, and Investigation/Compliance. Together they administer policy which fosters the development and maintenance of safe and secure motor carrier, pipeline, and railroad systems.
Pipeline Safety Bureau (PSB)
  • The Pipeline Safety Bureau conducts inspections on over 48,000 miles of intrastate pipelines.
Consumer Relations Division (CRD)
  • CRD serves as the agency’s point of contact for New Mexicans with inquiries or disputes relative to services provided by industries regulated by the NMPRC.
Administrative Services Division (ASD)
  • ASD supports the Commission in budget and accounting, procurement, case docketing, information technology systems services and personnel services.