Account Registration FAQs

How do I create a PRCe360 account?

Consult this user guide to register and create a PRCe360 account

Do I need to create an account to leave a public comment?

Users are not required to create and register an account to leave a public comment. However, if you do choose to create an account, your account will save all public comments, complaints, and other record requests which can accessed from a single login. 

I am having trouble creating an account, what should I do?

Please see this Registration Troubleshooting Guide for common challenges with creating a PRCe360 account. If problems persist please visit the  PRC’s Get Help  page to contact support 

Can I submit an IPRA request through PRCe360 without an account?

Users cannot submit an IPRA request through the PRCe360 portal without a registered account. For additional information regarding IPRA requests through the PRC360 portal please see this IPRA Request Overview Guide. 

 

 

 

How do I register a Tier 2 account?

Follow the directions for registering a new user account. . Once account is created and user is logged in:  

  1. From the left-hand menu, click Profile to open the user profile page. 
  2. Click the Tier 2 Request button displayed on the profile page 
  3. Complete the User Upgrade Form when prompted 
  4. Check the confirmation box to verify that you meet the legal requirements to appear before the New Mexico Public Regulation Commission (NMPRC) 
  5. Click Submit to submit your request for Administrator review 
  6. confirmation number will appear on the screen. Record this number for reference if you need to follow up on the status of your request.  

 

See Also 

New User Registration Guide

Next steps after registration

Tier 2 Account Registration User Guide for a more in-depth instructions for registering a Tier 2 Account.  

What is the difference between a Tier 1 and Tier 2 account?

See below table for details between Tier 1 and Tier 2 users.

Difference Between Features for Tier 1 and Tier 2 Users 

Feature  Tier 1 User  Tier 2 User 
View public comments  Yes  Yes 
Submit public comments  Yes  Yes 
File new dockets/Dockets  No  Yes 
File into existing dockets  No  Yes 
Create rulemaking comments  Yes  Yes 
Submit filings/documents  No  Yes 
Access dashboard functionalities  Limited to public queues  Full access to personal and public queues 

 

See Also