PRCe360
Manage your cases more efficiently with PRCe360, New Mexico Public Regulation Commission’s new Case Management and eFiling System, powered by CaseXellence
The old system needed some improvements, so we set up a new way that…
- Improves how you interact with your cases and requests
- Helps you waste less time searching for the documents you need
- Allows you to file more efficiently and keep up to date on your cases with ease
The tools you’ve been using just weren’t built for how people work today, so we wanted to change how you worked.
Introducing PRCe360
PRCe360 is designed to help you manage your cases and public requests without complexity, steep learning curves, or impossible interfaces.
What’s changed?
- Do more in less time – Simplify or automate docket filings so you can focus on what matters most.
- Built for clarity, not confusion – n intuitive experience that works right out of the box.
- Reliable and secure – Designed with security, privacy, and reliability in mind.
What will there be to help?
Our learning resources are designed to support you at every stage, from on-boarding to advanced use. Keep an eye out as these are bound to change and be updated.
- FAQs – Coming Soon, and will be hosted on the case management site.
- Video Tutorials – Coming Soon
- User Guides – Searchable documentation with tips, troubleshooting, and advanced workflows for both internal and external users. If you want to explore the potential, you can visit the guides now. Please note that these links will be updated one more time in the future so they may not be the best to bookmark quite yet.
– User Guides – External Users
- Live Webinars and Open Houses – Learn directly from our team! We will be posting updates and schedules for post-go live trainings and live open houses as they are scheduled.
- Support – New Mexico Public Regulation Commission is committed to supporting our users, so you’ll be able to submit tickets by emailing support@prc.nm.gov.
No matter how you prefer to learn, the New Mexico Public Regulation Commission wants to give you the tools and guidance to adopt the new system with confidence.
Launch FAQs
When does it launch?
PRCe360 will take over from eDocket on January 26th, 2026. This date is subject to change.
Why are you changing from eDocket?
We are migrating to a new system because we, as an agency, are striving to move in a direction that supports the public and internal users in efficiently filing dockets and submitting various requests (comments, complaints, and public information requests) without stress.