Account Registration FAQs
How do I create a PRCe360 account?
Consult this user guide to register and create a PRCe360 account
Do I need to create an account to leave a public comment?
Users are not required to create and register an account to leave a public comment. However, if you do choose to create an account, your account will save all public comments, complaints, and other record requests which can accessed from a single login.
I am having trouble creating an account, what should I do?
Please see this Registration Troubleshooting Guide for common challenges with creating a PRCe360 account. If problems persist please visit the PRC’s Get Help page to contact support
Can I submit an IPRA request through PRCe360 without an account?
Users cannot submit an IPRA request through the PRCe360 portal without a registered account. For additional information regarding IPRA requests through the PRC360 portal please see this IPRA Request Overview Guide.
How do I register a Tier 2 account?
Follow the directions for registering a new user account. . Once account is created and user is logged in:
- From the left-hand menu, click Profile to open the user profile page.
- Click the Tier 2 Request button displayed on the profile page
- Complete the User Upgrade Form when prompted
- Check the confirmation box to verify that you meet the legal requirements to appear before the New Mexico Public Regulation Commission (NMPRC)
- Click Submit to submit your request for Administrator review
- A confirmation number will appear on the screen. Record this number for reference if you need to follow up on the status of your request.
See Also
Tier 2 Account Registration User Guide for a more in-depth instructions for registering a Tier 2 Account.
What is the difference between a Tier 1 and Tier 2 account?
See below table for details between Tier 1 and Tier 2 users.
Difference Between Features for Tier 1 and Tier 2 Users
| Feature | Tier 1 User | Tier 2 User |
| View public comments | Yes | Yes |
| Submit public comments | Yes | Yes |
| File new dockets/Dockets | No | Yes |
| File into existing dockets | No | Yes |
| Create rulemaking comments | Yes | Yes |
| Submit filings/documents | No | Yes |
| Access dashboard functionalities | Limited to public queues | Full access to personal and public queues |
